SHIPPING PARTNERS
Symito delivery partners are RGS Logistics & Lyve. By partnering with industry leading courier service we guarantee the best possible delivery experience to our customers.
SHIPPING EXCEPTIONS
Please allow extra processing time during public holidays in UAE or any severe weather conditions in UAE. for list of all public holidays in UAE please click here.
SHIPPING TIME
All orders will be shipped and delivered from 7 to 15 days after order confirmation, depending on the destination country.
SHIPPING TRACKING
Once item is shipped a tracking link will be emailed to you as well as it will be visible in the order tracking page.
SHIPPING FEES
- Flat Fee for All orders with a value of AED 15.
- All other countries shipping fees varies based on courier, you can see the final shipping amount clearly visible on the checkout page.
PROCESS TO STATE MISSING ITEM OR REQUEST RETURN:
If by any chance you failed to receive your item, or one of your items is missing or defective by the courier company, you can directly reach out to info@symito.ae or by calling our customer care phone number +971 50 2410934 between 9:00 AM to 6:00 PM. Saturday to Thursday and our team will help you resolve the issue as quickly as possible.
Commitment to Customer Service:
Symito is committed to deliver the highest standard of customer care. By reaching out to info@symito.ae or by calling our customer care phone number +971 50 2410934 between 9:00 AM to 6:00 PM. Saturday to Thursday to help you with any sizing or delivery concerns.
